SHIPPING

- Shipping in Italy € 8.00


- Shipping 24/48 hours from the next day for orders placed before 16:00 of products in stock
Always referred to the first useful working day

- Shipping of out of stock products in about 5 - 10 days by e-mail to know the expected shipping times according to the availability of the article.


Always referred to the first useful working day


- For shipments to countries not listed, please contact us

RETURNS

The customer will have 15 calendar days from the moment he receives the order to make the return or exchange.


We will only accept returns or exchanges of unused and intact products (with all their accessories, including the box) and usable for their subsequent sale.


Any returns or exchanges will be accepted by SUNGLASSESTOCK.COM after communicating it to us via e-mail.


The customer must send us the correctly packaged products (the customer takes care of this shipment). If what you want is a replacement, you must make a new order with the desired new products and send the items you want to return to the return address. No changes or refunds are allowed for worn and / or scratched lenses and frames.


Once the perfect condition has been received and checked, the amount for the value of the returned goods will be returned (shipping costs will not be refunded, no cash on delivery or any customs fees, since these are services already carried out). The payment of the amount will take place in the same way in which the payment of the product was made. a transfer will be made to a bank account provided by the customer.

 

For the return of eyeglasses, if graduated (does not apply to non-graduated frames), a supplement of € 7 will be charged for assembly costs. These assembly costs will always be charged, even if the customer sends the goods to us.

 
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